rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    non sort: The
    title: essentials of face-to-face customer service
  name:
    name part: Assemble You
    role:
      role term: issuing body.
  type of resource: sound recording-nonmusical
  genre: Electronic books.
  genre: Audiobooks.
  origin info:
    place:
      place term: xx
    date issued: 2023
    edition: [First edition].
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: remote
    extent: 1 online resource (1 audio file (11 min.))
  abstract: Welcome to Audio Learning from Assemble You. In this track, we are going to talk about face-to-face customer service, what it means and entails and why it is important. Some institutions and companies are only just opening up again to face-to-face interactions with customers and clients after a long period of remote working. It is essential that we are aware and reminded of key components of this type of customer-facing transaction to ensure a positive and productive experience for all concerned. What is face-to-face customer service? Although we can see faces and speak to each other via a screen, face-to-face means in person and physically present with the other person. At a time when it is so convenient to just log into Zoom or other communication software and hold calls, meetings, and training, why is face-to-face customer service so important? And how do we get it right? Learning Objectives Identify what face-to-face customer service is and how it differs from online customer service Examine the benefits of face-to-face customer service Discover the essentials of providing good face-to-face customer service.
  note: Assemble You.
  subject:
    topic: Customer services
  classification: HF5415.5
  classification: 658.812
  identifier: 125099AYPOD O'Reilly Media
  identifier: https://proxy.library.tamu.edu/login
  record info:
    record content source: ORMDA
    record creation date: 230404
    record change date: 20260128182649.0
    record identifier: in00004674604
    language of cataloging:
      language term: eng