Disney U : how Disney University develops the world's most engaged, loyal, and customer-centric employees /
Leadership lessons from the iconic brand you can use to drive Disney-style success In helping Walt Disney create "The Happiest Place on Earth," Van France and his team started a business revolution in 1955 that eventually became the Disney University-the employee training and development p...
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Audio eBook |
| Language: | English |
| Published: |
[Place of publication not identified] :
McGraw Hill-Ascent Audio,
2014.
|
| Edition: | [First edition]. |
| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Summary: | Leadership lessons from the iconic brand you can use to drive Disney-style success In helping Walt Disney create "The Happiest Place on Earth," Van France and his team started a business revolution in 1955 that eventually became the Disney University-the employee training and development program that powers one of the most famous brands on earth. Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand. Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U |
|---|---|
| Physical Description: | 1 online resource (1 audio file (05 hr., 56 min.)) |
| Playing Time: | 05:56:00 |
| ISBN: | 9781639291489 1639291482 |