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Troubleshooting Microsoft Teams : enlisting the right approach and tools in teams for mapping and troubleshooting issues /

Learn and understand Microsoft Teams functionality, potential issues, and the tools available to troubleshoot Teams. This book provides a complete overview of Teams Phone system (PSTN) connectivity, call routing and quality troubleshooting, and best practices to support a Teams environment. The book...

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Bibliographic Details
Main Authors: Ilag, Balu N. (Author), Sabale, Arun M (Author)
Format: eBook
Language:English
Published: New York, NY : Apress, [2022]
Edition:[First edition].
Subjects:
Groupware (Computer software)
Electronic discussion groups.
Internet videoconferencing.
Teams in the workplace.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Intro
  • Table of Contents
  • About the Authors
  • About the Technical Reviewer
  • Acknowledgments
  • Introduction
  • Chapter 1: Microsoft Teams (Troubleshooting) Introduction
  • Unified Communication and Collaboration History
  • Microsoft Unified Communication Product History
  • Why Is Teams So Popular?
  • Why Is Microsoft Teams Complex?
  • Introduction of Teams Phone System (Voice)
  • Setting Up Operator Connect
  • Why Is the Troubleshooting Approach Critical?
  • Systematic Troubleshooting Approaches
  • Troubleshooting Approach
  • Microsoft Teams Call Quality Impediments
  • Summary
  • For the Windows Operating System
  • Teams Phone System and Calling
  • Microsoft Calling Plans
  • Microsoft Teams Calling with Operator Connect
  • Microsoft Teams Phone System Using Direct Routing
  • Teams Meeting, Audio Conferencing, and Teams Live Events
  • Teams Meetings
  • Teams Live Events
  • Flow Chart of Teams Live Events Scheduling
  • Teams Webinars
  • Allowing Webinars in Teams Admin Center
  • Teams Audio Conferencing
  • Introduction to Microsoft Teams Admin Center
  • Teams Admin Role for Management
  • Microsoft 365 Admin Center
  • Microsoft Teams Admin Center
  • New Capabilities Added to Teams Admin Center
  • Device Management
  • Graph API Commands
  • Device Management Workflow
  • Device Health Monitoring and Control
  • Specific Device Management Alerts
  • Workspace Management Preview
  • Reporting, Analytics, and Troubleshooting
  • Teams Admin Center Notification Framework
  • Microsoft Teams Management Using PowerShell (Teams PowerShell Module)
  • Installing and Connecting Teams PowerShell
  • Teams PowerShell Commands for Managing Different Workloads
  • Managing Teams and Channels with PowerShell
  • Teams Graph API
  • Summary
  • References
  • Chapter 3: Microsoft Teams Phone (Voice) Configuration and Management
  • Planning and Configuring Microsoft Teams Phone System
  • Configuring Teams Calling Plans
  • Teams Direct Routing
  • Configuring Teams Direct Routing
  • Media Bypass and Non-Media Bypass Scenarios Specific to Direct Routing
  • Managing Phone Numbers
  • Phone Numbers Acquired from Microsoft (Calling Plan)
  • Phone Numbers (On-Premises) for Direct Routing
  • Configuring Unassigned Numbers for Better Management
  • Example 1 with One Unassigned Number
  • Phone Number Translation
  • Configuring Phone Policies