The four factors of trust : how organizations can earn lifelong loyalty /

"Trust is the essential bond that underpins the relationships organizations have with all of their humans -- their workers, customers and partners. Building trust drives important human behaviors and business outcomes such as customer loyalty and employee motivation. In fact, trusted companies...

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Bibliographic Details
Main Authors: Reichheld, Ashley (Author), Dunlop, Amelia (Author)
Format: eBook
Language:English
Published: Hoboken, New Jersey : John Wiley & Sons, Inc., [2023]
Subjects:
Online Access:Connect to the full text of this electronic book