Practical innovation in government : how front-line leaders are transforming public-sector organizations /

"Readers will discover how government can be radically improved by harnessing the power of ideas from frontline workers, the people who directly serve the public. Whether people want more government or less, everyone wants efficient government. But most innovation efforts try to change the very...

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Bibliographic Details
Main Authors:	Robinson, Alan (Alan G.) (Author), Schroeder, Dean M. (Author)
Format:	eBook
Language:	English
Published:	Oakland, CA : Berrett-Koehler Publishers, Inc., 2022.
Edition:	First edition.
Subjects:	Administrative agencies > Reorganization. Organizational change. Government productivity. Organizational Innovation Administration publique > Réorganisation. Changement organisationnel. Administration publique > Productivité.
Online Access:	Connect to the full text of this electronic book

Table of Contents:

Pt. 1. Front-line-driven improvement
pt. 2. Creating organization-wide front-line-driven improvement
pt. 3. A full set of problem-solving approaches for a wide spectrum of issues
pt. 4. When government leads the way : pushing the boundaries of innovation and improvement.