http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
How to Build and Deliver Your Message, Second Edition (French), 2nd Edition
Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change.
Intro -- TABLE DES MATIÈRES -- En quoi consiste un feedback efficace ? -- Donner un feedback : les dix erreurs à ne pas commettre -- Le modèle de feedback SCI -- Donner un feedback : les écueils typiques -- Maîtriser le modèle SCI : quelques conseils -- Fournir un feedback SCI virtuel -- Synthèse -- Suggestions de lectures -- Plus de contexte.