APA (7th ed.) Citation

Heppell, M. (2015). Five Star Service, 3rd Edition. Pearson.

Chicago Style (17th ed.) Citation

Heppell, Michael. Five Star Service, 3rd Edition. [S.l.]: Pearson, 2015.

MLA (9th ed.) Citation

Heppell, Michael. Five Star Service, 3rd Edition. Pearson, 2015.

Warning: These citations may not always be 100% accurate.