Management von Service-Level-Agreements : Methodische Grundlagen und Praxislösungen mit COBIT, ISO 20000 und ITIL /
| Main Author: | Scholderer, Robert (Author) |
|---|---|
| Format: | eBook |
| Language: | German |
| Published: |
Heidelberg :
Dpunkt.verlag,
[2016]
|
| Edition: | 2., aktualisierte und erweiterte Auflage. |
| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
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