APA (7th ed.) Citation

Swinscoe, A. (2016). How to wow: 68 effortless ways to make every customer experience amazing. Pearson.

Chicago Style (17th ed.) Citation

Swinscoe, Adrian. How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Harlow, England ; New York: Pearson, 2016.

MLA (9th ed.) Citation

Swinscoe, Adrian. How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Pearson, 2016.