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The emotional intelligence activity kit : 50 easy and effective exercises for building EQ /

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Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar! Studies prove that emotional intelligence-knowing how to manage emotions, empathize, build relationships, and more-drives performance....

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Bibliographic Details
Main Author: Lynn, Adele B.
Other Authors: Lynn, Janele R.
Format: eBook
Language:English
Language Notes:English.
Published: New York : AMACOM-- American Management Association, 2015.
Edition:First edition.
Subjects:
Emotional intelligence > Problems, exercises, etc.
Success in business > Problems, exercises, etc.
Intelligence émotionnelle > Problèmes et exercices.
Succès dans les affaires > Problèmes et exercices.
PSYCHOLOGY > Physiological Psychology.
Emotional intelligence.
Success in business.
Electronic book.
Problems and Exercises
exercise books.
Problems and exercises.
Problèmes et exercices.
Online Access:Connect to the full text of this electronic book
Description
Summary:Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar! Studies prove that emotional intelligence-knowing how to manage emotions, empathize, build relationships, and more-drives performance. But how do you get naturally resistant people to practice new ways of thinking?Trainers, coaches, and organizational development professionals can now break through and trigger lasting EQ improvements. The fifty original activities in The Emotional Intelligence Activity Kit help:Promote introspectionIncrease empathyImprove social skillsBoost personal influenceInspire purposeBring everyone on boardMake learning stickFrom setup instructions to debriefing questions, these simple exercises are quick to deploy and target key areas that benefit most from EQ training: leadership, project management, customer service, teamwork, sales, and more. Know-it-all bosses, overcompetitive colleagues, or leaders who rarely leave their offices-common EQ problems such as these damage not just camaraderie, but also results. Fix them fast, and create thriving, successful organizations.
Item Description:Revised edition of: The emotional intelligence activity book, ©2002.
Physical Description:1 online resource
Bibliography:Includes bibliographical references and index.
ISBN:9780814449240
0814449247