Ertel, C., Solomon, L., & Pratt, S. (2014). Moments of impact: How to design strategic conversations that accelerate change (Unabridged.). Tantor Media.
Chicago Style (17th ed.) CitationErtel, Chris, Lisa Solomon, and Sean Pratt. Moments of Impact: How to Design Strategic Conversations That Accelerate Change. Unabridged. [Old Saybrook, Conn.]: Tantor Media, 2014.
MLA (9th ed.) CitationErtel, Chris, et al. Moments of Impact: How to Design Strategic Conversations That Accelerate Change. Unabridged. Tantor Media, 2014.
Warning: These citations may not always be 100% accurate.