People skills at work /
An exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific ski...
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| Format: | eBook |
| Language: | English |
| Language Notes: | English. |
| Published: |
Boca Raton, FL :
CRC Press,
2012.
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| Online Access: | Connect to the full text of this electronic book |
| Summary: | An exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines how the particular skill's relationship to the other skills presented in the book. The author covers how to improve interpersonal relationships, communications, job performance, and dealing with people of different ages, gender, and backgrounds. |
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| Physical Description: | 1 online resource (xvi, 409 pages) |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 9781420093865 142009386X 1420093851 9781420093858 0429250509 9780429250507 1283349884 9781283349888 9786613349880 6613349887 1466512954 9781466512955 |