How did that happen? : holding people accountable for results the positive, principled way /

A simple, proven approach to improve accountability and your company's bottom line.

Bibliographic Details
Main Author: Connors, Roger
Other Authors: Smith, Tom (Thomas A.)
Format: Audio eBook
Language:English
Published: [Old Saybrook, Conn.] : Tantor Media, 2009.
Subjects:
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • The outer ring
  • Form expectations
  • Communicate expectations
  • Align expectations
  • Inspect expectations
  • The inner ring
  • Examine motivation
  • Evaluate training
  • Assess accountability
  • Consider culture.