Service level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager /

Bibliographic Details
Corporate Author:	International Business Machines Corporation. International Technical Support Organization
Other Authors:	Manoel, Edson
Format:	eBook
Language:	English
Language Notes:	English.
Published:	Austin, TX : IBM, International Technical Support Organization, ©2004.
Edition:	1st ed.
Series:	IBM redbooks.
Subjects:	Tivoli Business Systems Manager. IBM Tivoli service level advisor. Business > Data processing > Management. Electronic commerce > Management. Information technology > Management. Service-level agreements. Gestion > Informatique > Gestion. Commerce électronique > Gestion. Technologie de l'information > Gestion. Qualité de service.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	"December 2004." "SG24-6464-00."
Physical Description:	1 online resource (xvi, 546 pages) : illustrations
Bibliography:	Includes bibliographical references and index.
ISBN:	073849173X 9780738491738