Trends, applications, and challenges of chatbot technology /

Bibliographic Details
Corporate Author:	IGI Global Online
Other Authors:	Kuhail, Mohammad Amin, 1982- (Editor), AbuShawar, Bayan, 1972- (Editor), Hammad, Rawad, 1981- (Editor)
Format:	eBook
Language:	English
Published:	Hershey, PA : Engineering Science Reference, an imprint of IGI Global, [2023]
Series:	Advances in web technologies and engineering (AWTE) book series.
Subjects:	Chatbots. Expert systems (Computer science) Virtual humans (Artificial intelligence) Question-answering systems. Electronic books.
Online Access:	Connect to the full text of this electronic book

Table of Contents:

A review on chatbot personality and its expected impacts on customers / Mart Ferreira, University of Porto, Portugal, Belem Barbosa, University of Porto, Portugal.