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Advising in austerity : reflections on challenging times for advice agencies /

Available Open Access under CC-BY-NC licence. In a world dominated by austerity politics and policies, Advising in austerity provides a lively and thought-provoking account of the conditions, consequences and challenges of advice work in the UK, presenting a rare and rich view of the world of advice...

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Bibliographic Details
Corporate Author: JSTOR (Organization)
Other Authors: Kirwan, Samuel
Format: eBook
Language:English
Language Notes:English.
Published: Bristol, UK : Policy Press, 2017.
Series:Policy Press shorts. Policy & practice.
Subjects:
Citizens Advice (Organization) > Case studies.
Citizens Advice (Organisation) > Études de cas.
Community information services > Great Britain > Case studies.
Social service > Great Britain > 21st century > Case studies.
Employee rights > Great Britain > Case studies.
Legal aid > Great Britain > Case studies.
Services d'information communautaires > Grande-Bretagne > Études de cas.
Service social > Grande-Bretagne > 21e siècle > Études de cas.
Aide juridique > Grande-Bretagne > Études de cas.
Civil rights and citizenship.
Human rights.
Political control and freedoms.
Politics and government.
Poverty and unemployment.
Social issues and processes.
Society and culture: general.
Society and social sciences Society and social sciences.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
SOCIAL SCIENCE > Human Services.
POLITICAL SCIENCE > Public Policy > Social Policy.
Community information services.
Employee rights.
Legal aid.
Social service.
Great Britain.
2000-2099
debt.
law.
citizens.
citizens advice.
austerity.
Electronic books.
e-books.
Case studies.
Études de cas.
Livres numériques.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Introduction / Samuel Kirwan, John Clarke, Morag McDermont and Alison Kite - Part one - Introduction ; Case study one: 'Lucy': the barriers to accessing advice / John Clarke and Samuel Kirwan - A reflection on Case study one: The barriers to accessing advice / Sue Evans, John Clarke and Samuel Kirwan - Citizens advice in austere times / Morag McDermont, John Clarkes and Samuel Kirwan - The advice continuum: how to satisfy the competing demands of clients and funders. An interview with Gail Bowen-Huggett / Gail Bowen-Huggett, Samuel Kirwan and John Clarke - The shift to digital advice and benefit services: implications for advice providers and their clients / Jennifer Harris, John Clarke and Samuel Kirwan - Part two - Introduction ; Case study two: 'Laura': the effect of fees upon the employment tribunal process / Morag McDermont - A reflection on Case study two: Laura and the effect of fees / Michael Ford QC and Morag McDermont - The costs of justice: barriers and challenges to accessing the employment tribunal system / Nicole Busby and Morag McDermont - Justice and legal remedies in employment disputes: adviser and advisee perspectives / Eleanor Kirk and Morag McDermont - Precarity and 'austerity': employment disputes and inequalities / Adam Sales and Morag McDermont - Part three - Introduction / John Clarke and Samuel Kirwan - Case study three: 'Brian': an unrepresented claimant / John Clarke - A reflection on Case study three: 'Brian' / Joe McGlade, John Clarke and Samuel Kirwan - Power and legality in benefits advice / Alison Kite, John Clarke and Samuel Kirwan - Getting from the story of a dispute to the law / Emily Rose, John Clarke and Samuel Kirwan - "Advice on the law but not legal advice so much": weaving law and life into debt advice / Samuel Kirwan and John Clarke - Reflections on advising in austerity / John Clarke and Samuel Kirwan.