APA (7th ed.) Citation

Berners, P., & Martin, A. (2023). The practical guide to achieving customer satisfaction in events and hotels. Routledge, Taylor & Francis Group.

Chicago Style (17th ed.) Citation

Berners, Philip, and Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. London ; New York: Routledge, Taylor & Francis Group, 2023.

MLA (9th ed.) Citation

Berners, Philip, and Adrian Martin. The Practical Guide to Achieving Customer Satisfaction in Events and Hotels. Routledge, Taylor & Francis Group, 2023.