Surplus-enjoyment : a guide for the non-perplexed /

The customer education playbook : how leading companies engage, convert, and retain customers /
by: Quick, Daniel, et al.
Published: (2022)

Consumer surplus, demand functions, and policy analysis /
by: Camm, Frank A., 1949-
Published: (1983)

Luxury store value.
Published: (2016)

Marketing 3.0 /
by: Kotler, Philip
Published: (2011)

Descriptive analytics : descriptive data collection.
Published: (2016)

Experiencia de cliente /
by: González de La-Hoz, Marcos
Published: (2015)

Measuring consumer behavior in hospitality for enhanced decision making /
Published: (2023)

Shift : how to transform motion into progress in business /
by: Lees, Richard (Chief strategy officer), et al.
Published: (2022)

Service quality and management /
Published: (1999)

Lean UX : mit agilen Teams erfolgreiche Produkte designen /
by: Gothelf, Jeff, et al.
Published: (2022)

Friction/Reward : be your customer's first choice /
by: Hammond, Richard (Retail management consultant)
Published: (2019)

Shift : transform motion into progress in business /
by: Lees, Richard (Chief strategy officer), et al.
Published: (2022)

Differentiation and positioning : Uber versus Lyft /
by: Robson, Karen
Published: (2022)

Building a brand image through electronic customer relationship management /
Published: (2022)

Rapid data driven sales maximization and churn reduction.
Published: (2020)

What would you do : environmental management.
Published: (2019)

The Ritz Carlton : ladies & gentlemen serving ladies & gentlemen.
Published: (2016)

The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service /
by: Toister, Jeff
Published: (2020)

Quality service starts with a reservation : setting and applying standards /
by: Ribustello, Inez, et al.
Published: (2020)

The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers /
by: Soudagar, Reza, et al.
Published: (2011)

Winning the customer : turn consumers into fans and get them to spend more /
by: Imbriano, Lou, et al.
Published: (2011)

Make your brand matter : experience-driven solutions to capture customers and keep them loyal /
by: Soechtig, Steven G.
Published: (2022)

Achieving excellence in stakeholder management.
Published: (2003)

Life skills series. an attitude not an occupation /
Published: (2006)

Air travel consumer report.

Fit for Purpose : Wie Unternehmen Kunden finden, zufriedenstellen und binden /
by: Anderson, David J., et al.
Published: (2019)

You can't win a fight with your client & 49 other rules for providing great service /
by: Markert, Tom
Published: (2007)

The frictionless organization : deliver great customer experiences with less effort /
by: Price, Bill, 1950-, et al.
Published: (2022)

Winning on purpose : the unbeatable strategy of loving customers /
by: Reichheld, Frederick F., et al.
Published: (2021)

Lean UX mit der Lean-Methode zu besserer User Experience /
by: Gothelf, Jeff
Published: (2015)

Answering the ultimate question : how Net Promoter can transform your business /
by: Brooks, Laura L., 1963-
Published: (2009)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
by: Price, Bill, 1950-
Published: (2015)

Mapowanie wrażeń : kreowanie wartości przy pomocy ścieżek klienta, schematów usług i diagramów /
by: Kalbach, James
Published: (2022)

Cases on traveler preferences, attitudes, and behaviors : impact in the hospitality industry /
Published: (2023)

The Renewal Workshop : consumer considerations in a global supply chain /
by: Sundar, Aparna (Marketing professor), et al.
Published: (2022)

How to measure customer satisfaction /
by: Hill, Nigel, 1952-
Published: (1999)