Managing performance to enhance decision-making : making targets matter /

When targets matter, they drive transportation agency decisions and actions. The TRB National Cooperative Highway Research Program's NCHRP Research Report 993: Managing Performance to Enhance Decision-Making: Making Targets Matter offers a set of feedback enrichment strategies illustrated by ca...

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Bibliographic Details
Main Author:	Batista, Anna (Author)
Corporate Authors:	American Association of State Highway and Transportation Officials (sponsoring body.), United States. Federal Highway Administration (sponsoring body.)
Format:	Book
Language:	English
Published:	Washington, D.C. : Transportation Research Board, [2022].
Series:	NCHRP research report ; 993.
Subjects:	Transportation agencies > Decision making. Transportation agencies > Management. Performance.

Description
Summary:	When targets matter, they drive transportation agency decisions and actions. The TRB National Cooperative Highway Research Program's NCHRP Research Report 993: Managing Performance to Enhance Decision-Making: Making Targets Matter offers a set of feedback enrichment strategies illustrated by case studies of how agencies are effectively incorporating people- and data-based feedback into decision-making on transportation issues ranging from long-term strategy development to medium-term program development to day-to-day operations.
Physical Description:	78 pages : illustrations ; 28 cm.
Bibliography:	Includes bibliographical references.
ISBN:	9780309686884 0309686881