Cover Image

Zero harm : how to achieve patient and workforce safety in healthcare /

Bibliographic Details
Other Authors: Clapper, Craig (Editor), Merlino, James (Editor), Stockmeier, Carole (Editor)
Format: eBook
Language:English
Published: New York : McGraw-Hill, [2019]
Subjects:
Medical errors > Prevention.
Patients > Safety measures.
Medical care > Safety measures.
Medical Errors > prevention & control.
Safety Management.
Occupational Injuries > prevention & control.
Quality Assurance, Health Care.
Online Access:Connect to the full text of this electronic book.
Table of Contents:
  • The history of the modern safety movement
  • Introduction to safety management systems
  • Safety science and high reliability organizing (HRO)
  • An introduction to HRO leadership skills
  • Universal skills for preventing harm
  • Communication, collegiality, and teaming
  • Just culture
  • Measurement and control loops
  • Learning systems
  • Workforce safety
  • High reliability organizing and the patient experience
  • High reliability organizing's full promise.