How hard is it to be your customer? : using journey mapping to drive customer-focused change /

Bibliographic Details
Main Author:	Tincher, Jim (Author)
Format:	Book
Language:	English
Published:	Rochester, NY : Paramount Market Publishing, Inc., [2022]
Edition:	Updated second edition.
Subjects:	Customer relations. Consumer behavior.

by Tincher, Jim, Newton, Nicole
Published 2019

Book