A bridge to the future : profitable construction for tomorrow's industry and it customers /

This report discusses how construction firms will in the future need to add value to their products and services in order to build and then maintain long-term and robust customer loyalty.

Bibliographic Details
Main Authors:	Flanagan, Roger (Author), Ingram, Ian (Author), Marsh, Lawrence (Author)
Corporate Authors:	Reading Construction Forum (associated with work.), Institution of Civil Engineers (Great Britain) (associated with work.)
Format:	eBook
Language:	English
Published:	London : Thomas Telford, 1998.
Subjects:	Construction industry > Great Britain > Management. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Summary:	This report discusses how construction firms will in the future need to add value to their products and services in order to build and then maintain long-term and robust customer loyalty.
Item Description:	Subtitle should read: Profitable construction for tomorrow's industry and its people.
Physical Description:	1 online resource
Audience:	Specialized.
Bibliography:	Includes bibliographical references.
ISBN:	9780727752901 (ebook) :