Beans /

Based on the success story of a small Seattle coffee shop, this little book is a tasty brew of sound principles and instructive anecdotes. As the coffee shop owner looks for ways to retain his customer base, a consultant helps him focus on what really matters. Authors Yerkes and Decker, renowned for...

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Bibliographic Details
Main Authors: Yerkes, Leslie (Author), Decker, Charles (Author)
Corporate Author: Safari, an O'Reilly Media Company
Other Authors: Caruso, Barbara (Narrator)
Format: Audio eBook
Language:English
Published: Recorded Books, 2009.
Edition:1st edition
Subjects:
Online Access:Connect to this electronic resource
Description
Summary:Based on the success story of a small Seattle coffee shop, this little book is a tasty brew of sound principles and instructive anecdotes. As the coffee shop owner looks for ways to retain his customer base, a consultant helps him focus on what really matters. Authors Yerkes and Decker, renowned for their consulting and business savvy, have done their homework and turned Beans into "a business fable taken from real life."
Physical Description:1 online resource (8013 pages)
Format:Mode of access: World Wide Web.