Table of Contents:
  • Summary, Chapter 1
  • Introduction, Chapter 2
  • Literature Review, Chapter 3
  • State of the Practice, Chapter 4
  • Case Examples, Chapter 5
  • Summary of Findings, References, Glossary, Appendix A
  • Literature Review, Appendix B
  • Survey Questionnaire, Appendix C
  • Concession Agreement Performance Metrics Content Analysis, Appendix D
  • Concession Agreement Handback Criteria Content Analysis, Appendix E
  • Proposed Research Needs Statements