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Managing public services : making informed choices /

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Bibliographic Details
Corporate Author: Taylor & Francis
Other Authors: Lapsley, Irvine (Editor), Mattisson, Ola (Editor)
Format: eBook
Language:English
Published: Abingdon, Oxon ; New York, NY : Routledge, 2022.
Subjects:
Public administration > Decision making.
Public administration > Evaluation.
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Introduction / Irvine Lapsley, Ola Mattison
  • Managing with a vision / Ola Mattisson
  • Strategizing : at a new crossroads? / Mikael Hellström, Ulf Ramberg, Stein Kleppestø
  • Management of change : for better or worse? / Irvine Lapsley
  • From cost accounting to strategic cost management : the experience of Italian higher education / Deborah Agostino, Arnaboldi Michela
  • Rethinking performance management / Anders Anell
  • Public procurement : a vehicle for change? / Anna Thomasson, Jörgen Hettne
  • Governing in a digitized era / Anna Thomasson, Jonas Ledendal
  • Brand orientation : tensions and conflicts in public management / Jon Bertilsson, Jens Rennstam, Katie Sullivan
  • Is lean management the natural order in public services transformation? / Irvine Lapsley
  • Managing resilience / Hans Knutsson
  • The risks of risk management / Irvine Lapsley
  • Concluding comments : the reflective manager in action / Irvine Lapsley, Ola Mattison, Ulf Ramberg.