Table of Contents:
  • Becoming a department chair
  • People are your business
  • It's not all about you
  • Leadership requires courage
  • Culture matters
  • The culture you inherit
  • The culture you create
  • Conflict preparation
  • Conflict application
  • Conflict scenarios
  • Crisis leadership
  • The importance of hiring, part I
  • The importance of hiring, part II
  • Student leadership
  • Mentoring and moving on.