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Measuring ROI in healthcare : tools and techniques to measure the impact and ROI in healthcare improvement projects and programs /

Bibliographic Details
Main Authors: Buzachero, Victor (Author), Phillips, Zack (Author), Phillips, Patricia Pulliam (Author), Phillips, Jack J., 1945- (Author)
Corporate Author: McGraw-Hill Companies
Format: eBook
Language:English
Published: [New York] : McGraw-Hill Education, 2013.
Subjects:
Medicine > Practice > Finance.
Medical offices > Management.
Delivery of Health Care > economics.
Efficiency, Organizational > economics.
Costs and Cost Analysis > economics.
Organizational Innovation > economics.
Ebooks.
Electronic books.
Online Access:Connect to the full text of this electronic book.
Table of Contents:
  • Healthcare performance improvement trends and issues
  • ROI methodology basics
  • Achieving business alignment with healthcare initiatives
  • Measuring reaction and learning
  • Measuring application and implementation
  • Measuring business impact
  • Isolation of project impact : addressing the attribution issue
  • Converting data to money
  • Measuring the intangibles
  • Monitoring project costs and calculating ROI
  • Reporting results
  • Implementing and sustaining ROI.