Nelson, E. C., Batalden, P. B., Godfrey, M. M., & Lazar, J. S. (2011). Value by design: Developing clinical microsystems to achieve organizational excellence. Jossey-Bass.
Chicago Style (17th ed.) CitationNelson, Eugene C., Paul B. Batalden, Marjorie M. Godfrey, and Joel S. Lazar. Value by Design: Developing Clinical Microsystems to Achieve Organizational Excellence. San Francisco: Jossey-Bass, 2011.
MLA (9th ed.) CitationNelson, Eugene C., et al. Value by Design: Developing Clinical Microsystems to Achieve Organizational Excellence. Jossey-Bass, 2011.
Warning: These citations may not always be 100% accurate.