APA (7th ed.) Citation

Boissy, A., & Gilligan, T. (2016). Communication the Cleveland Clinic way: How to drive a relationship-centered strategy for superior patient experience. McGraw-Hill Education.

Chicago Style (17th ed.) Citation

Boissy, Adrienne, and Timothy Gilligan. Communication the Cleveland Clinic Way: How to Drive a Relationship-centered Strategy for Superior Patient Experience. [New York]: McGraw-Hill Education, 2016.

MLA (9th ed.) Citation

Boissy, Adrienne, and Timothy Gilligan. Communication the Cleveland Clinic Way: How to Drive a Relationship-centered Strategy for Superior Patient Experience. McGraw-Hill Education, 2016.