A practical guide to managing employee performance in veterinary practices /

Bibliographic Details
Main Author: Parker, Karen, 1965- (Author)
Corporate Author: American Animal Hospital Association
Format: Book
Language:English
Published: Lakewood, Colorado : American Animal Hospital Association, [2017]
Edition:Revised and expanded.
Subjects:
Table of Contents:
  • Composing job descriptions and training schedules
  • Timing and frequency of reviews: goal-driven reviews, calendar-driven reviews, and special cases
  • Timing and frequency: new hires
  • Defining your review process
  • General criteria for evaulation
  • Goal setting: linking your practice goals to your team member goals
  • Gathering data
  • Collating multirater reviews
  • Writing the review
  • Setting the tone
  • The review meeting proper
  • Disciplinary action and legal issues
  • Appendices. Sample employee handbook section on employee appraisals. Software programs
  • Sample forms.