High performance healthcare : using the power of relationships to achieve quality, efficiency and resilience /

This book helps you know how to apply the latest business innovations to the healthcare industry. In order to improve services, maximize efficiency, and compete effectively, the health care industry must use the communication and relationship-building strategies that have transformed successful comp...

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Bibliographic Details
Main Author: Gittell, Jody Hoffer (Author)
Corporate Author: McGraw-Hill Companies
Format: eBook
Language:English
Published: [New York] : McGraw-Hill, 2009.
Subjects:
Online Access:Connect to the full text of this electronic book.
Description
Summary:This book helps you know how to apply the latest business innovations to the healthcare industry. In order to improve services, maximize efficiency, and compete effectively, the health care industry must use the communication and relationship-building strategies that have transformed successful companies in every industry. An award winning professor of management and director of the MBA program at Brandeis University, Jody Hoffer Gittell's "Managing High Performance Healthcare" taps 10 years of research in the field, delivering a program that helps healthcare professionals tackle obstacles, boost performance, and support high performance at both a provider and industry level.
Physical Description:1 online resource : illustrations
Bibliography:Includes bibliographical references.
ISBN:9780071621816
0071621814
1282135481
9781282135482