Table of Contents:
  • Coming of age
  • The need of a guide to deliver Resilient Health Care
  • Procuring evidence for Resilient Health Care
  • Resilience Engineering for quality improvement
  • Using workarounds to examine characteristics of resilience in action
  • Simulation as a tool to study systems and enhance resilience
  • Exploring resilience strategies in anaesthetists' work
  • Promoting resilience in the maternity services
  • Team resilience
  • Understanding normal work to improve quality of care and patient safety in a Spine Center
  • Engineering resilience in an urban emergency department
  • Patterns of adaptive behaviour and adjustments in performance in response to authoritative safety pressure regarding the handling of KCl concentrate solutions
  • A case study of resilience in inpatient diabetes care
  • Where process improvement meets resilience
  • The Safety-II case
  • When disaster strikes
  • Making it happen : from research to practice.