Durrance, D., & Lagoni, L. (2009). Connecting with clients: Practical communication for 10 common situations (Second edition.). American Animal Hospital Association Press.
Chicago Style (17th ed.) CitationDurrance, Dana, and Laurel Lagoni. Connecting with Clients: Practical Communication for 10 Common Situations. Second edition. Lakewood, Colo.: American Animal Hospital Association Press, 2009.
MLA (9th ed.) CitationDurrance, Dana, and Laurel Lagoni. Connecting with Clients: Practical Communication for 10 Common Situations. Second edition. American Animal Hospital Association Press, 2009.
Warning: These citations may not always be 100% accurate.