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101 veterinary practice management questions answered /

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Bibliographic Details
Main Author: Donnelly, Amanda L.
Corporate Author: American Animal Hospital Association
Format: eBook
Language:English
Published: Lakewood, Colo. : AAHA Press, [2010]
Series:Veterinary solutions series.
Subjects:
Veterinary medicine > Practice.
Practice Management > organization & administration.
Veterinary Medicine > organization & administration.
Hospitals, Animal.
Ebooks.
Electronic books.
Online Access:Connect to the full text of this electronic book
Table of Contents:
  • Financial management
  • Compensation and benefits
  • Managing hospital operations
  • Recruiting and hiring staff
  • Staff training
  • Enhancing the hospital culture
  • Improving communication and teamwork
  • Evaluating and enhancing job performance
  • Motivating and retaining staff
  • Marketing and client service
  • Educating clients and increasing compliance
  • Becoming a more effective manager.