Cover Image

The effective team training manual /

Bibliographic Details
Main Author: Stowe, J. D.
Other Authors: Yuill, Cheryl
Format: Book
Language:English
Published: Guelph, Ontario : Lifelearn Inc., 2009.
Edition:First edition printed May 2009.
Subjects:
Veterinary medicine > Practice.
Teams in the workplace > Handbooks, manuals, etc.
Professional-Patient Relations.
Veterinary Medicine > methods.
Practice Management.
Communication.
Veterinarians > psychology.
Hospitals, Animal.
Table of Contents:
  • Introduction
  • Training strategies
  • Orientation training
  • Client care training
  • Standards training
  • Logistics training
  • Medical training
  • Position training
  • Ancillary services
  • Appendix I: list of files and forms on CD-ROM
  • Appendix II: hard copy practice forms
  • Appendix III: references & recommended reading