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Managing for quality and performance excellence /

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Bibliographic Details
Main Author: Evans, James R. (James Robert), 1950-
Other Authors: Lindsay, William M.
Format: Book
Language:English
Published: Mason, Ohio : South-Western Cengage Learning, [2014]
Edition:Ninth edition.
Subjects:
Total quality management.
Quality control.
Quality assurance.
Total Quality Management.
Management Quality Circles.
Description
Physical Description:1 volume (various pagings) : illustrations ; 27 cm.
Bibliography:Includes bibliographical references and index.
ISBN:9781285094595 (pbk.)
128509459X (pbk.)