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Managing for quality and performance excellence /

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Bibliographic Details
Main Author: Evans, James R. (James Robert), 1950-
Other Authors: Lindsay, William M.
Format: Book
Language:English
Published: Australia ; Mason, Ohio : South-Western Cengage Learning, [2011]
Edition:Eighth edition.
Subjects:
Quality control > Textbooks.
Total quality management > Textbooks.
Quality assurance > Textbooks.
Total Quality Management.
Management Quality Circles.
Description
Item Description:Includes premium website access card.
Physical Description:1 volume (various pagings) : illustrations ; 26 cm.
Bibliography:Includes bibliographical references and index.
ISBN:9780324783209
0324783205