Cover Image

Team satisfaction pays : organizational development for practice success /

Bibliographic Details
Main Author: Smith, Carin A.
Format: Book
Language:English
Published: Peshastin, Wash. : Smith Veterinary Consulting, [2008]
Subjects:
Veterinary medicine > Practice.
Teams in the workplace.
Veterinarian and client.
Pet owners > Psychology.
Interpersonal communication.
Professional-Patient Relations.
Veterinary Medicine > methods.
Animal Technicians > psychology.
Bonding, Human-Pet.
Communication.
Veterinarians > psychology.
Table of Contents:
  • Introduction
  • Foundations of excellence
  • Develop the team
  • Develop leadership
  • Improve performance
  • Talk with your team
  • Talk to each other
  • Your team and your clients
  • Team growth through practice growth
  • Put it all together