The satisfied patient : a guide to preventing malpractice claims by providing excellent customer service /

Consumer satisfaction in medical practice /
by: Sommers, Paul A.
Published: (1999)

Understanding and using health experiences : improving patient care /
Published: (2013)

Respecting patient autonomy /
by: Levi, Benjamin H. (Benjamin Horowitz), 1961-
Published: (1999)

Measuring patient experience in clinical trials : feasibility study.
Published: (2021)

The Practice of autonomy : patients, doctors, and medical decisions /
by: Schneider, Carl, 1948-
Published: (1998)

Managing patient expectations : the art of finding and keeping loyal patients /
by: Baker, Susan Keane
Published: (1998)

Patient preference and adherence.

Creating consumer loyalty in healthcare /
by: MacStravic, Robin E. Scott
Published: (1999)

The medical malpractice survival handbook /
Published: (2007)

Technology, health and the patient consumer in the twentieth century /
Published: (2025)

Through the patient's eyes : understanding and promoting patient-centered care /
Published: (1993)

Patient satisfaction and change in medical care provider : a longitudinal study /
by: Marquis, M. Susan
Published: (1982)

New evidence on the frequency and severity of medical malpractice claims /
by: Danzon, Patricia Munch, 1946-
Published: (1986)

The resolution of medical malpractice claims : research results and policy implications /
by: Danzon, Patricia Munch, 1946-
Published: (1982)

Customer service in health care : a grassroots approach to creating a culture of service excellence /
by: Baird, Kristin
Published: (2000)

The resolution of medical malpractice claims : modeling the bargaining process /
by: Danzon, Patricia Munch, 1946-
Published: (1982)

Journal of patient experience.
Published: (2014)

The Patient Satisfaction Questionnaire short-form (PSQ-18) /
by: Marshall, Grant N.
Published: (1994)

Maximum malpractice protection : a physician's complete guide /
by: Theisler, Charles W.
Published: (2022)

Patient experience improvement at UPMC Eye Center /
by: Dai, Tinglong, et al.
Published: (2016)

The disposition of medical malpractice claims /
by: Danzon, Patricia Munch, 1946-
Published: (1980)

The healthcare customer service revolution : the growing impact of managed care on patient satisfaction /
by: Zimmerman, David H.
Published: (1996)

Communicating with today's patient : essentials to save time, decrease risk, and increase patient compliance /
by: Desmond, Joanne, 1936-
Published: (2000)

Medical risk management /
by: Prather, Stephen E.
Published: (1990)

Putting patients first : best practices in patient-centered care /
Published: (2009)

Putting patients first : designing and practicing patient-centered care /
Published: (2003)

Patient power : the smart patient's guide to health care /
by: Parsons, Patricia, 1954-
Published: (1997)

Allocating hospital resources to improve patient experience /
by: Dishman, Lihua
Published: (2019)

Defective medicine : risk, anger, and the malpractice crisis /
by: Lander, Louise
Published: (1978)

Grand rounds on medical malpractice /
by: Campion, Francis X.
Published: (1990)

Medical malpractice : the Duke law journal symposium.
Published: (1977)

Risk management in dentistry /
by: Matthews, J. B. R.
Published: (1995)

Communicating with patients : improving communication, satisfaction, and compliance /
by: Ley, Philip, 1933-
Published: (1988)

Sexual exploitation of patients by health professionals /
Published: (1986)

Medicine, malpractice, and misapprehensions /
by: Harpwood, Vivienne
Published: (2007)

Survey data analysis : analyzing patient experience using combined survey data and clinical/psychosocial outcomes data /
by: Ehwerhemuepha, Louis, et al.
Published: (2020)