The satisfied patient : a guide to preventing malpractice claims by providing excellent customer service /

Bibliographic Details
Main Author:	Saxton, James W.
Format:	Book
Language:	English
Published:	Marblehead, MA : HCPro ; Health Leaders Media, [2007]
Edition:	Second edition.
Subjects:	Practice Management, Medical. Liability, Legal. Malpractice. Patient Satisfaction. Risk Management > methods. United States. Patient satisfaction. Medical personnel > Malpractice > United States > Prevention.

Description
Physical Description:	x, 162 pages : illustrations ; 25 cm.
ISBN:	9781601460400 1601460406