http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
The structure of veterinary practice -- Factors affecting the change in structure of veterinary practice -- The management of veterinary practices -- What is a veterinary practice manager -- Managing yourself -- Business planning -- Managing human resources - the importance of staff, recruitment and discipline -- Principles of employment law -- Human resources - teamwork, communication and managing change -- Human resources - training and appraisals -- Client care -- Sales and marketing -- Understanding financial accounts -- Management accounts and financial planning -- Stock management -- Pricing of fees and products -- Information technology -- Office management -- Health and safety -- Pharmacy and dispensing -- Statutory and ethical aspects of practice -- Who should do the managing? -- Where do we go now?
Maggie Shilcock and Georgina Stutchfield.