Medical error : what do we know? what do we do? /

Bibliographic Details
Other Authors:	Rosenthal, Marilynn M., Sutcliffe, Kathleen M., 1950-
Format:	Book
Language:	English
Published:	San Francisco : Jossey-Bass, [2002]
Edition:	First edition.
Subjects:	Medical Errors > prevention & control. Malpractice. Patient Satisfaction. Risk Management.

Table of Contents:

Setting the stage
What have we learned since the Harvard Medical Practice Study?
Error from the perspective of providers and patients
How stress and burnout produce medical mistakes
Medical error in primary care
Nurses and the "code of silence"
The parent's view of medical errors
Approaches to managing error
Error management and patient safety : a managed care competency
Risk management and medical errors
Can evidence-based medicine and outcomes research contribute to error reduction?
Systems models for reducing error
The reduction of medical errors through mindful interdependence
Medical errors : how reliable is reliability theory?
Will airline safety models work in medicine?
Where do we go from here?
Struggling to understand, struggling to act
Appendix I. A collection of definitions
Appendix II. A collection of web site information.