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Proceedings of plenary sessions and annual conference of the Veterinary Business Management Group : NZVA Conference, Nelson, 28th June-3rd July 1999.

Bibliographic Details
Corporate Authors: Massey University. Veterinary Continuing Education, New Zealand Veterinary Association. Veterinary Business Management Group. Conference, New Zealand Veterinary Association. Conference, New Zealand Veterinary Association. Foundation for Continuing Education
Format: Book
Language:English
Published: Palmerston North [N.Z.] : Veterinary Continuing Education, Massey University, [1999?]
Series:Publication (New Zealand Veterinary Association. Foundation for Continuing Education) ; no. 194.
Subjects:
Veterinarians > New Zealand.
Practice Management.
Veterinary Medicine.
Congresses.
Table of Contents:
  • Veterinarians and consumer protection
  • Save money on your mortgage
  • Keeping the surgery floor free of hair
  • Keeping the surgery free of dead and dying monkeys
  • A guide to family trusts
  • Branding your practice
  • What your clients think
  • goal setting into the new millenium
  • Financial benchmarking
  • Turning intentions into actions
  • Stress proofing - stress, what is it?
  • Stress proofing - unwinding
  • I feel wonderfully angry! - Avoiding burnout
  • "But you promised the kids..." - keeping lives in balance
  • Managing your manager - barriers to effective management
  • Managing your manager - the techniques
  • Getting rid of top performers
  • Addressing performance issues