Clients, pets and vets : communication and management /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Newbury :
Threshold Press,
2000.
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| Series: | Pocket practice guides.
|
| Subjects: |
Table of Contents:
- Why do we need clients?
- Making clients feel at home
- Making your message understood
- Clients have pets as well
- The art of persuasion
- How to look good
- How to break bad news
- Awkward situations
- Euthanasia
- How to be a helpful client.