The art of veterinary practice management /
Veterinarian and Client
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Lenexa, Kan. :
Veterinary Medicine Publishing Group,
1999.
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| Subjects: |
Table of Contents:
- How do clients perceive your practice?
- Enhance practice value with client-pleasing amenities
- Effective communication
- Educate clients with marketing
- Benefits of taking a full-service approach
- Hiring a team of "10s"
- Training for excellence
- Build a team that can go the distance
- Employee evaluations : feedback to grow on
- Motivating your healthcare team
- Delegation : your key to success
- When an employee doesn't meet expectations
- Role of a practice manager
- Building successful associate relationships
- Establishing fair and profitable fees
- Internal controls : do you throw away profit?
- Stabilize your bottom line by controlling inventory
- Accounts receivable 101
- Doctor compensation in a partnership or corporation
- Protect yourself from embezzlement
- Develop a hospital business team
- Create a "10" practice and enjoy life.