Business management for the veterinary practitioner /
| Other Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Denver, Colo. :
Chubb Communications,
[1995]
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| Subjects: |
Table of Contents:
- Finance and accounting
- Salaries
- Compensating employed veterinarians (2 parts): is percentage-based compensation best for your veterinarians/percentage-based compensation
- Maintaing a happy partnership through equitable compensation
- Fees
- New studies confirm fee level is key to success
- Using the cpi to adjust your fees
- Establishing fees based on cash flow to owner
- Planning for success: budget preparation and fee determination
- Make surgery profitable by itemizing charges
- Valuing a practice
- Avert a financial shock by annually establishing the value of your practice
- How to obtain a credible real estate appraisal.
- Credit
- Managing your credit policy
- Procrastination on debt collection costs your practice money
- Finance
- Financial management: a primer
- Inventory control in a veterinary practice
- Inflation and its effect on your income
- Cost-cutting checklist
- A Practice management check up: practice what you preach
- Administration
- Partnerships & corporations
- Evaluating a partnership from all angles.
- Communication, trust and shared responsibility needed for solid partnership
- Checklist for a healthy partnership
- The Veterinary corporation (3 parts): inc yourself?/tax implications for veterinary corporations/the s corporation
- Using a buy sell agreement to avoid legal disputes
- Medical liability
- Comparing the legal risk to the benefit of diagnostic testing
- Rabies poses ongoing professional liability risk
- General liability
- Are you admitting guilt when you reduce fees for a complaining client?
- Dealing with animals abandoned at your practice
- The Perils of improperly restrained animals in veterinary hospitals.
- Do you have a legal duty to refer veterinary cases?
- Risks of dispensing drugs without a valid veterinarian-client-patient relationship
- Requirements for handling controlled drugs (4 parts): are your controlled drugs dispensed legally?
- Legal requirements for adequate record keeping of controlled substances
- How to legally lend or borrow controlled drugs
- Security of controlled drugs
- Practice records
- What to do with "old records".
- The Ownership and transfer of radiographs
- Forms for exchanging case information
- Client contracts
- Collecting for emergency treatment performed without the owner's consent
- Applying contract law in your veterinary practice
- Have you fired a client lately?
- Staff contracts
- Is your covenant not to compete enforceable?
- Informed consent
- Informed consent: what the law requires you to tell clients
- The Need for informed consent before administering drugs
- Personnel
- Motivating top performance
- How to keep your associates happy
- Getting staff involved in caring for clients
- Using job appraisals to improve employee performance.
- Criticism: how to use this powerful tool (2 parts): praise/constructive criticism
- The Power of your example
- Healthy employees benefit your bottom line
- Employee handbook
- Developing a hospital policy manual and employee handbook
- Hiring staff
- Careful hiring means less firing
- Avoiding employee lawsuits through smart interviewing
- Preparing employment contracts for non-veterinary staff
- Women in veterinary medicine.
- Coping with women's expanding role in veterinary medicine
- Could sexual harassment happen in your practice?
- Employee theft
- Why employees steal and how to prevent it
- Marketing
- Client service
- Treating your clients as guests
- Putting your best foot forward with clients
- Providing that extra something clients need
- How to defuse an angry client without "caving in"
- Client communications
- Essentials of effective internal practice promotion
- Pan for gold in your medical records
- What makes practices succeed?
- Have you ever been the notorious, egotistical veterinarian who could have saved everything.
- Advertising
- Getting the most from the yellow pages
- Promoting your paractice using effective signs
- The Future
- Over the horizon-a look at your future clinic.