http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Managing immunization in general practice
1. Introduction -- 2. How to provide immunization services -- Clinics -- Opportunistic immunization -- Appointment systems for immunizations -- Meeting targets -- General immunization -- Travel immunization -- Call and recall -- Record-keeping -- 3. The role of the practice team -- The practice nurse -- Reception staff -- The practice manager -- Health visitors -- 4. Financial issues -- Target payments -- Other income from childhood immunization -- Item of service fees -- Basic adult immunization -- Personally administered immunization.
5. Obtaining and storing vaccines -- Types of vaccine -- Buying vaccines -- Stock control -- Storage -- 6. Private immunization services -- Other services linked to immunization -- Private immunization clinics -- Providing a service to local companies -- Equipment sales -- 7. Medicolegal aspects of immunization -- Consent -- Contraindications -- Compliance -- Competence -- 8. Business planning -- What is the purpose of planning -- The key questions -- SWOT analysis -- Where is the practice heading.
9. So what is marketing -- The two levels of marketing -- The marketing process -- Developing the patient-centered practice: the first few steps -- 10. Auditing the service -- Planning audit -- The audit process -- Types of audit -- How to audit immunization services.
Michael Ingram ; with a foreword by John Chisholm.
Includes bibliographical references and index.