Evaluating library instruction : sample questions, forms, and strategies for practical use /

User experience in libraries : yearbook 2024 /
Published: (2024)

Assessing service quality : satisfying the expectations of library customers /
by: Hernon, Peter
Published: (1998)

Assessing service quality : satisfying the expectations of library customers /
by: Hernon, Peter
Published: (2010)

Unobtrusive testing and library reference services /
by: Hernon, Peter
Published: (1987)

Assessment in college library instruction programs /
Published: (2002)

The evaluation of worldwide digital reference services in libraries /
by: Liu, Jia, 1968-
Published: (2007)

Improving library service to physically disabled persons : a self-evaluation checklist /
by: Needham, William L., 1940-
Published: (1983)

Toward a critical-inclusive assessment practice for library instruction /
by: McCartin, Lyda Fontes, et al.
Published: (2018)

Evaluation of public services and public services personnel /
Published: (1991)

User experience in libraries : applying ethnography and human-centred design /
Published: (2016)

The library instruction cookbook /
Published: (2009)

Academic library outreach : beyond the campus walls /
Published: (2009)

Implementing digital reference services : setting standards and making it real /
Published: (2003)

Library problems in the humanities : case studies in reference services, collection building, and management /
Published: (1981)

Library operations research /
by: Daiute, Robert James
Published: (1974)

Evaluation of tape-slide guides for library instruction /
by: Hills, P. J. (Philip James)
Published: (1978)

Digital reference service in the new millennium : planning, management, and evaluation /
Published: (2000)

Social issues and library problems ; case studies in the social sciences /
by: Kister, Kenneth F., 1935-
Published: (1968)

The library's role in supporting financial literacy for patrons /
Published: (2016)

Library instruction workbook : a basic introduction to the use of the UTSA Library /
by: Joseph, Margaret
Published: (1977)

Critical library instruction : theories and methods /
Published: (2010)

Introduction to library public services /
by: Evans, G. Edward, 1937-
Published: (1999)

The reference assessment manual /
Published: (1995)

Library service design : a LITA guide to holistic assessment, insight, and improvement /
by: Marquez, Joe J., 1970-, et al.
Published: (2016)

Customer service in libraries : best practices /
Published: (2013)

Seeking meaning : a process approach to library and information services /
by: Kuhlthau, Carol Collier, 1937-
Published: (2004)

The use of books and libraries /
Published: (1951)

Fundamentals of library instruction /
by: McAdoo, Monty L.
Published: (2012)

Access to public libraries ; a research project prepared for the Library Administration Division, American Library Association.
Published: (1963)

Library manual ; a study-work manual of lessons on the use of books and libraries /
by: Toser, Marie Antoinette, 1897-
Published: (1964)

Planning the library instruction program /
by: Breivik, Patricia Senn
Published: (1982)

Library patrons with disabilities /
by: Turner, Ray
Published: (1995)

Introduction to public services for library technicians /
by: Bloomberg, Marty
Published: (1985)

Transforming academic library instruction : shifting teaching practices to reflect changed perspectives /
by: Hess, Amanda Nichols, 1986-
Published: (2018)

Confidentiality in libraries : an intellectual freedom modular education program /
by: Krug, Judith F., 1940-2009
Published: (1993)

The one-shot library instruction survival guide /
by: Buchanan, Heidi E., et al.
Published: (2014)