Investigative interviewing : psychology, method and practice /

"There are few skills more important to the modern fact finder than the ability to obtain information through effective interviewing. While most interviewing books are intended for law enforcement, they often present harsh and accusatory techniques that can be counterproductive in private secto...

Full description

Bibliographic Details
Main Author: Ferraro, Eugene
Format: Book
Language:English
Published: Boca Raton, FL : CRC Press, [2015]
Subjects:
Table of Contents:
  • Chapter 1: The Process of Investigation; Chapter 2: The Differences between the Public and Private Sector; Chapter 3: The Fundamentals of Interviewing; Chapter 4: The Investigative Interview Method; Chapter 5: Administrative Interviews and Communicating Our Results; Chapter 6: Deception Detection and the Process of Overcoming Objections and Denials; Chapter 7: Legal Challenges and Litigation Avoidance; Chapter 8: The Future of Investigative Interviewing; Chapter 9: Improving Results.