The Service Desk Handbook - A Guide to Service Desk Implementation, Management and Support /
The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary a...
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| Format: | eBook |
| Language: | English |
| Published: |
IT Governance Publishing,
2020.
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| Edition: | 1st edition. |
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| Online Access: | Connect to this electronic resource |
| Summary: | The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs. |
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| Item Description: | Electronic resource. |
| Physical Description: | 1 online resource (102 pages) |
| Format: | Mode of access: World Wide Web. |